State Farm® Insurance Agent Drew Kralich

"Judy is the best. She took a lot of time to help me setup my new vehicle. She is a top talent and made me feel like family. 20 out of 5 stars for her."

"Have been State Farm (SF) clients in TX, VA, back in TX over 45 years. This particular Agency has always treated us with respect, clarity, and sound financial guidance whether their products fit well or advise us to take another quote. You want someone to move with you along your life's journey. They will be there for you!"

"UPDATE Feb 2025: Still with State Farm and still happy as a clam. My point of contact these days is Judy, and she too does everything in her power to keep my policies running smoothly if I’m ever in a tough financial spot. Great customer service! ORIGINAL Jul 2021: My family has been with State Farm for over 40 years. I feel like they might be slightly more expensive than some competitors, but for the 15-ish years that I struck out on my own with other insurers... I regret it. Drew and his team epitomize the State Farm experience: one-stop shopping for all your insurance needs, plus the fact that I am a person/client and not a faceless policy number. Any time I need something, someone is a quick email or phone call away. I never have to deal with calling an automated line where I might or might not get a live person who won't know me from Adam. And I don't have to navigate a self-service website where I can't locate what I need. Last, but certainly not least, I feel like my main point-of-contact, Jessica, is not just an employee at my insurance agency. She really cares about me and my family. Case in point: there have been occasions (more frequent than I'd like) where finances have gotten tight, and Jessica will do everything in her power to shuffle around the payments of my different policies in order to avoid or delay cancellation. This is above and beyond her job duties, and it's been immensely helpful during tumultuous financial times. We've managed to maintain home, auto, and life policies with State Farm due to Jessica and the rest of the team at Drew's office!"

"Muy buena persona muy amable ase muy bien su trabajo expresa muy bien"

"Great to work with! Will help when they can."

"Eric was a pleasure to work with. I enjoyed how patient he was in explaining parts of the policy that I didn’t understand."

"Got quoted by Erik and unfortunately State Farm was too high this time but he was very professional and i appreciate him being so thorough. He said he would follow up in 6 months to quote me again, hopefully we can do business"

"This office has been incredible. My kid was involved in a complicated accident and they have been so patient and caring when answering my questions. They were also helpful getting her new car set up with the best rate. We use Drew’s office for our home insurance, car insurance for all four drivers and now even my eldest’s renters insurance. I also recommend this office to anyone in the Austin area. They will take care of you here."

"Judy from Drew Kralich's Sate Farm office was very patient and helpful"

"Judy was very helpful and patient. She made sure information was correct and updated. She was a pleasure to work with!"

"Drew's team here is hands on and quick to help with any needs or questions! Thanks Isabel, Breonna, and Daryle!"

"Breonna did an amazing job! She was very informative and thorough! She ensured I was aware of the options and properly informed to ensure I made the choices that were best for me. Drew's entire staff was great and have always been! I did business with Drew for many years before and always felt appreciated, properly informed and that I had a reliable insurance agent! One that made sure I was adequately protected and aware of any potential exposure, in both my personal and business coverage. I went somewhere else for a spell; not this time! A great operation!"

"Highly recommend Hannah Tatum! She has the best customer service and has made my experiencing switching/adding policies over a breeze! Will definitely be referring my family and friends to her."

"Always so helpful no matter what the question or problem. I no longer live in the Austin area, but kept them as my insurance agent. All of Drew’s crew are great at what they do."

"Great service. Judy took care of my need immediately"

"Judy Summers is a Blessing! She is patient and so kind. Very detailed oriented, explains everything clearly and always calls back when she says she will. Thank you Judy!"

"I worked with Markel recently on new home/auto policies. I had lots of questions as I've been with Progressive for years. He took the time to answer them all and was very patient. I look forward to working with Markel and his team. Kudos!"

"I switched to State Farm a couple of months ago. I have to say that their customer service and knowledge is by far the best I have ever experienced. I worked with Tim Taylor to bundle my home and auto insurance. He was very good at explaining the differences in my insurance. He insured me with superior coverage on my auto/home and for a better price that I was paying elsewhere. I recommend 10/10 for anyone looking for better service and better insurance."

"They are amazing here and a huge help. Deandre Coleman talked with me to get me the best payment and made getting insurance super easy and fun!"

"Couldn’t believe I wasn’t talking to Josh Turner when Mikey spoke over the phone. He was such a great help and made sure to go out of his way to make things right for me and my family"

"I swapped my auto and home insurance over to Statefarm recently. Mike Layne has been on top of any question I’ve had, even replying outside of office hours. It has been a great experience getting this level of friendly, fast customer service. Highly recommend these guys."

"Great customer service! Judy, the local manager, was very helpful and the sweetest. She helped me get a great deal on my insurance even after the accident claim. Couldn’t be happier. I recommend her 10/10."

"Thank you so much Judy for being patient with me and my family while we were on the line asking you a lot of questions. I really appreciate your kindness you have shown. You promise us you were going to call us back today after you talk with cooperate for a quote and you did. To be honest when you called back I was surprised!"

"Mike was great. He had our new homeowner coverage ready within a day. Friendly and knowledgeable. Extremely pleased with the service."

"The hail inconvenience at the end of September brought a lot of undue stress but so thankful for the staff at Drew Kralich’s office. Judy has been amazing, answering all my questions and providing me what I need to recover from the unexpected. I appreciate all the remarkable customer service and focus. Thank you."