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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Smith Biological last name

April 27, 2023

5  out of  5 rating by Michelle Smith Biological last name
"I am so grateful for Ms. Judy, she is kind and assisted me in my time of need. This office is amazing!!!!"

Travis Lee

April 20, 2023

5  out of  5 rating by Travis Lee
"Drew has been my agent for the past few years and I have nothing but respect and gratitude for how he handles his office and looks out for his clients best interests with insurance and financial goals. If you’re looking for a reliable agent that has years of experience and the knowledge to get you and your family covered properly look no further!"

Natalie Hue

April 6, 2023

5  out of  5 rating by Natalie Hue
"Ashleigh was so great and attentive with working with me and following up consistently as to when I’d be able to switch over to State Farm and saved me almost $100 by bundling my renters and auto!"

Jared Hirschhorn

March 23, 2023

5  out of  5 rating by Jared Hirschhorn
"As a first time homeowner and auto insurance policy holder, Jake Helton helped guide me effectively through the process. I highly recommend Jake from State Farm for all your needs as he is focused on finding the policy that best fits your situation. Thanks Jake!"

Arniitia Glenn

March 22, 2023

5  out of  5 rating by Arniitia Glenn
"I just want to commend DeAndre Coleman as an exceptional Agent. He is incredibly knowledgeable in all aspects of the company and the policies. He is always available if I have any questions or concerns. He overachieve my expectations of what an agent in this field should be like. I am thankful to have him on my team and will forever do business with anything attached to his name. He is loyal and trustworthy."

john heidt

March 1, 2023

5  out of  5 rating by john heidt
"My review is coming late, but working with Judy Summers made my switch from liability to full coverage as seamless as could be. She comes from a military family, and myself being military, was treated with such respect it broke my heart. Not enough people are as good as Judy and I have infinite respect for her and her family. Thank you State Farm!"

Kate Horgan

February 1, 2023

5  out of  5 rating by Kate Horgan
"Drew has been our agent for years. Always great service and his staff is really helpful."

Brooke barrett

February 1, 2023

5  out of  5 rating by Brooke barrett
"LOVE Drew Kralich State Farm. The customer service I receive there is better than I have found anywhere else. Especially with Jessica. She is always there to answer all of my questions and to assist me with anything I need. 10/10 Recommend!"

Corrie Palm

February 1, 2023

5  out of  5 rating by Corrie Palm
"Very Happy ! Single mom with a daughter driving , Jake Helton , was intentional, responsive and understood what mattered to me ... was with Allstate for 15 years ... Jake was able to convert me to State Farm and maximize my insurance benefits for less !"

Ben & Shaina Radcliff

January 31, 2023

5  out of  5 rating by Ben & Shaina Radcliff
"Jessica is so helpful when I call to change something on my insurance"

Mark and Kim Burklund

January 31, 2023

5  out of  5 rating by Mark and Kim Burklund
"Jessica is so helpful when I call to talk about my insurance issues"

Rick Hamilton

January 12, 2023

5  out of  5 rating by Rick Hamilton
"Jessica did a great job speeding up the body shop on my car!!!"


December 22, 2022

5  out of  5 rating by HanS
"Drews been my agent for about 15 years now. He and his staff have consistently served me and my covered property throughout many life changes- always with genuine kindness, no “fluff” or shadiness, always prompt very easy to get in touch with, refreshingly easy to talk to; Ive never been pressured w/ an upsell, never been made to feel uncomfortable or unimportant, and when i ask a question (or 20..) I get direct answers. Drew clearly maintains his staff to have a similar acumen of consistent reliability & this simple sincerity that ive come to trust over the years. Thats a luxury these days and I routinely reflect upon it with appreciation. And although I’d follow my agent anywhere, the rates at StateF are also pretty good - every couple years ill entertain a pitch from the competish and they dont even come close. Much love & thanks to Drew K. & the gang for being the best in the biz, per usual ~H.S."

Jennifer Nicholson

August 15, 2022

5  out of  5 rating by Jennifer Nicholson
"Even though they do not answer their phones as much as they used to their response time is superb. Only had one problem and it was with the mail not them and they got the issue resolved in a timely manner."

Kristen Sanford

August 11, 2022

5  out of  5 rating by Kristen Sanford
"My son recently had an accident and was so overwhelmed with the process. One evening he told me he had a call from Jessica at State Farm, and I thought it was someone in the claims department. My son shared that she was the kindest and most empathetic person he's talked to this entire time, it really meant a lot to him. Then after a few more questions I realized, of course, it was Jessica from Drew Kralich's office! So I just want to say thank you from the bottom of my heart. We all need to be reminded of how we impact the world in positive ways, and she is certainly doing that with the way she treats others."

Lynn Sharpe

September 14, 2021

5  out of  5 rating by Lynn Sharpe
"Everyone is super nice ."

Megan Davis

July 15, 2021

5  out of  5 rating by Megan Davis
"Our electrical company has been with State Farm for years. Drew and Jessica are very knowledgeable and always a pleasure to work with. Jessica is always prompt to get all of our COI requests done to keep us in compliance and keep our customers happy."

Nancy Blackwood

July 13, 2021

5  out of  5 rating by Nancy Blackwood
"I've been a State Farm customer since 2005. I transferred from CA to TX in 2015. Jessica has always been professional, helpful, and resourceful in handling my policies. Thank you!"

Angela Sadler

July 10, 2021

5  out of  5 rating by Angela Sadler
"Jessica is always responsive and helpful. She goes above and beyond to manage my policies and my questions! I have been insired with them for many years and appreciate the service."


July 5, 2021

5  out of  5 rating by BJ
"We've been with State Farm for more than 40 years and with Drew Kralich almost from the very beginning when he and his wife, Aspen, opened their office. They have brought in very personable and professional personnel over the years and our favorite is Jessica Peyton! She is by far the best person that we have worked with at any State Farm office! We think of her as family!"

Hamm Dangler

July 2, 2021

5  out of  5 rating by Hamm Dangler
"This is a great State Farm outfit right here. Jessica Peyton literally makes my life easier here where I work, and Drew is awesome. Quick responses to requests, detailed in their follow up. Much appreciated!"

Casey Wagnor

July 1, 2021

5  out of  5 rating by Casey Wagnor
"My family has been with State Farm for over 40 years. I feel like they might be slightly more expensive than some competitors, but for the 15-ish years that I struck out on my own with other insurers... I regret it. Drew and his team epitomize the State Farm experience: one-stop shopping for all your insurance needs, plus the fact that I am a person/client and not a faceless policy number. Any time I need something, someone is a quick email or phone call away. I never have to deal with calling an automated line where I might or might not get a live person who won't know me from Adam. And I don't have to navigate a self-service website where I can't locate what I need. Last, but certainly not least, I feel like my main point-of-contact, Jessica, is not just an employee at my insurance agency. She really cares about me and my family. Case in point: there have been occasions (more frequent than I'd like) where finances have gotten tight, and Jessica will do everything in her power to shuffle around the payments of my different policies in order to avoid or delay cancellation. This is above and beyond her job duties, and it's been immensely helpful during tumultuous financial times. We've managed to maintain home, auto, and life policies with State Farm due to Jessica and the rest of the team at Drew's office!"

Jessica Cochran

June 29, 2021

5  out of  5 rating by Jessica Cochran
"Switching from USAA to State Farm saved me almost 50 dollars a month. Oliver C. Is very professional and was able to help me set up a life insurance policy along with my car insurance. Thank you for listening and getting me a great quote!"

Heather R

June 29, 2021

5  out of  5 rating by Heather R
"I have been with Drews office for a little over 10 years and I have always had a great experience!! Jessica, in particular, is a rockstar!! She is always responsive and helps with anything I need. She made adding my teenage son a breeze and she did everything she could to help him lower his rates to get the most affordable insurance premium (being a teenage boy)! Keep doing what you're doing and don't ever leave :)"

Jennifer Padrutt

April 18, 2021

5  out of  5 rating by Jennifer Padrutt
"I had a wonderful experience working with State Farm. I had been with USAA for over 10 years, but State Farm was able to offer me lower rates on both car and life insurance. I am very happy I finally made the switch. Ollie was great at explaining each policy, was responsive, and professional. I will be with State Farm for the long haul."