State Farm® Insurance Agent Drew Kralich

"I reached out to State Farm to remedy an issue with payment on my insurances. I received a new debit card in April and the new information had not been properly reported on my account. Judy was most helpful in not only going through the tedious process of updating my new information but also assisted in consolidating both my auto and apt rental insurance into a single payment occurrence. She was the best 'customer service' experience I have had in a very long time! She is thoughtful, patient, obviously experienced and delightfully pleasant to work with in problem solving account issues. I look forward to working with her in the future!"

"Hoy! Recibí una cotización de póliza de Auto,me atendió Perla. Excelente servicio muy muy amable excelente servicio y por supuesto ahora estoy con State Farm 😊 💯 de 💯"

"Molly Stewart is an absolute pleasure to work with. She is sweet, friendly, and genuinely wants to help, taking the time to understand what you actually need. She was incredibly responsive, often replying within minutes, and walked me through home and auto coverage with real patience. I came in with a lot of questions and requested changes, and she handled every one of them clearly. She went above and beyond at every step and made the whole process easy and stress free. If you want an agent who truly cares about her clients, Molly is the one. Highly recommend!"

"Brooke was so incredibly helpful when it came to setting up our renters insurance! We are first time renters and she made the whole process so seamless."

"Our experience with Leah was absolutely wonderful! She was able to get us a great rate and her customer service was superb!"

"I’d love to share my experience working with Alex. Alex was incredibly friendly and patient as I adjusted my policy multiple times. He was always quick to provide different quotes and made sure I landed on a rate that felt right, without compromising coverage. Not only did he match a competitor’s rate, but he ensured I had better coverage and the peace of mind of a superior claims experience. He was thorough, detailed, and consistently followed up (even after hours). He truly made what could have been a stressful process so much smoother. I highly recommend him to anyone shopping for insurance! 🤗"

"I have had insurance through Drew for quite a while now. I have had a few claims with no issues getting my problem corrected. I have been dealing with Pearla currently she is very helpful and pleasant every time I call. She is attentive and very professional with a personal touch. I enjoy that you can hear her smile when she talks or explains a question."

"I greatly appreciate Lauren for assisting me with my State Farm automobile policy. She went above and beyond, doing everything she could to help me get the best rates on my daughter’s 2026 Toyota. I’ve been with State Farm since 1996 and moved to Drew Kralich’s office more than 20 years ago when our previous agent retired. I’ve always appreciated the excellent service they provide and the personal attention that makes you feel valued instead of just another number. Thank you, Lauren, Judy and the entire team, for your continued outstanding customer service!"

"Alex was amazing. He answered my questions, explained my coverage perfectly. Very friendly and professional. Made me feel totally comfortable."

"Judy Summers has been a truly "Good Neighbor" to my wife and me as long-term customers of State Farm. She has helped us with many complicated questions and issues requiring thorough research on her part. Her persistence in getting us specific answers and careful thought in providing recommendations have been greatly appreciated."

"Jessica was very helpful when I went to help me with my bill."

"I would highly recommend this agent of State Farm. I worked with Erik Thompson and he was very professional, polite and patient. I had alot of questions he answered all and addressed my concerns. Thank you Erik."

"Judy Summers was wonderful to work with today! She answered my questions and directed me to the information I needed right away. Really enjoyed talking with her."

"Huge thanks to Perla, who helped me find policy information today in no time!"

"This agency makes everything possible! Thanks to Jessica, I was able to reinstate my insurance very quickly and she made sure to give me a better quote!"

"I have been with State Farm for the last two years. Judy Summers has always been going above and beyond on all my insurance needs. I had a question on installment payment, she did work with their payment team and called me back to update me. Thank you Judy for all the help."

"Statefarm has been extremely messy for the past 2 months, but Judy Summers saved them from getting a 1 star rating. She has been helping me from the beginning get things balanced out and I truly appreciate the hard work she has put in to make sure I’ve been taken care of. Thank you Judy!"

"Drew Kralich canceled my policy after my wife hit a pole (fairly minor) and I suffered a hit and run this past summer. I thought it was kinda unfair but whatever. Its november now and they are still sending me correspondence like I am still a member. Its just adding insult to injury now. Would not recommend."

"I have had State Farm insurance for several years now and I am with the Drew Kralich agency in Round Rock Texas. The staff has always provided excellent customer service whenever I call or come by. Specifically, I have worked with Jessica Wham on many occasions and I have always gotten the answers I need. She is very knowledgable and helpful whenever I call with an insurance concern or problem. State Farm is lucky to have her as an employee! Keep up the great work Jessica!"

"I needed homeowners insurance fast to ensure I could close on my house in time, and Erik Thompson went above and beyond. Not only did he provide highly competitive rates, but he also handled everything incredibly efficiently by setting up a call, finalizing the policy, and getting all documents ready in under 20 minutes. I was extremely impressed with his professionalism and responsiveness. Highly recommended!"

"Great service and always willing to help!"

"I was shopping for home and auto insurance and spoke to few agents. I must say Erik Thompson was the most helpful in offering guidance. He patiently explained the importance of some of the coverage limits and options where I can reduce the costs. It helped me finally choose State Farm."

"Riley was very helpful and kind. I highly recommend this agency."

"Canceling my auto policy in the near future, after 10+ years. I was told to file a claim on my renters insurance, by my previous landlord 2024 to which $0 was paid to myself, or the landlord, that I know of. Fast forward to now, 2025, applying for rental coverage at a new address and was denied because of the claim that paid me absolutely nothing. And, I was charged $22. Time to switch insurance companies apparently!! Thanks again for nothing State Farm!"

"Rick and his team are awesome. I was shopping around for better Home Insurance and land insurance and found it with Rick. Rick and his team are very professional and respond to calls and emails quickly, and I look forward to working with them in the future."